Original Date: 08/08/1994
Revision Date: 01/18/2007

CSTA values its employees and believes they are the key to continuous improvement. High level attention and effort are devoted to recognizing the accomplishments of teams and individuals. Two award programs have been established to recognize achievement and promote continuous improvement.

The Commander's Annual Quality Award, first presented in 1990, recognizes team accomplishments. This is an honorary award, and teams are nominated by other employees and selected by a special selection committee. The Commander's Quarterly Quality Award was initiated in 1991 to recognize individual accomplishments. Nominees are selected from completed Total Army Quality (TAQ) Initiatives. It is a monetary award and winners are selected by the TAQ Steering Committee.

Recipients of these awards and other award programs are recognized in several ways including formal award ceremonies at the employee's worksite or station theater, publicity in the CSTA newsletter, and on-the-spot awards. The Commander's Quarterly and Annual Award winners have their photographs and a brief description of their accomplishments displayed prominently on the CSTA Wall of Fame in the entrance of the command headquarters. Other recognition mechanisms include exposure of awardees at various levels throughout the Department of the Army and time off with pay. The award program has helped instill customer service as a primary task of all employees and also to promote continuous improvement.

For more information see the Point of Contact for this survey.