Original Date: 11/06/2007
Revision Date: / /
Best Practice : Personnel Development Instructor Qualification
Since implementing the Instructor Qualification process in 2003, the CACI Reliability-Centered Maintenance Team has a staff of qualified instructors averaging 3.5 years of experience. Since 2003, 1427 students have been certified at Level I and 1,457 students have been certified at Level II. More important, CACI instructors have delivered a 95% success rate of passing the requirements for certification. Instructors also have 864 (active) Level I recertified students and 882 (active) Level II recertified students.
The CACI Reliability-Centered Maintenance (RCM) group has formalized its process to recruit and hire individuals with education and skills necessary to be part of the RCM Team instructors’ core and meet the Naval Sea Systems Command (NAVSEA) standards. Although the RCM group had an excellent track record for delivering quality training classes by qualified instructors at all levels, maintaining adequate qualified instructors to meet increased RCM training workload and NAVSEA policy was a challenge. There was no formalized process in place for recruiting, hiring, and training instructors.
In 2002 the CACI RCM core group addressed this issue and laid out a rigorous and formalized process for recruiting, hiring, and training new instructors, and also for maintaining the current core of qualified instructors at a high level. The process starts with recruiting and hiring individuals with a solid maintenance background, individuals with fire control experience, and machinist mates. Individuals are tested on their ability to show a clear understanding of the NAVSEA RCM Handbook and must pass RCM Level I and Level II training. Once this is achieved, new instructors start developing their own personalized instructor guides, practice teach, and assist core instructors at off-site classes not only for teaching, but for developing logistics and preparing classroom materials. The new instructor then facilitates at a Maintenance Effectiveness Review (MER) in conjunction with instructing RCM Level I. Finally, the instructor must successfully instruct all sections of an RCM Level II class. The entire Instructor Qualification process takes approximately one year and is monitored and evaluated by the CACI RCM Team and NAVSEA 04RM.
Upon completion of all requirements and with recommendations from the RCM Team and concurrence from NAVSEA 04RM, the individual receives a formal Instructor Qualification letter and certificate of acceptance. To maintain their skills at the highest level, instructors continue to take classes and attend specialized training under the CACI Tuition Assistance Program, which covers the cost of tuition and certification.
To date, the CACI RCM staff has six qualified instructors and two more are going through the Instructor Qualification process. Instructors hold a bachelor’s degree in electrical engineering, mechanical engineering, or general engineering, while some also hold a master’s degree in mechanical/reliability engineering, management, business administration, and other related fields. Two on the staff are Certified Maintenance and Reliability Professionals through the Society of Maintenance and Reliability Professionals, two are certified Project Management Professionals through the Project Management Institute, and three are certified Lean Six Sigma Green Belts.
For more information see the
Point of Contact for this survey.