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Original Date: 05/20/2002
Revision Date: 01/18/2007
Best Practice : Top 10 Process
The Maintenance and Logistics Command-Pacific uses the Top 10 Process to identify top maintenance problems to support the prioritization of various improvement projects competing for various funds.
The Maintenance and Logistics Command-Pacific’s (MLCPAC’s) Top 10 Process is a formal process which identifies top maintenance problems and supports the prioritization of various improvement projects competing for various funds such as the World of Work (WOW) and Acquisition, Construction and Improvement. To develop the top 10 list, Casualty Reports (CASREPs), which are unplanned corrective maintenance activity reports, and Cutter Engineering Reports (CERs) are used. In addition, money and overall effects to operations associated with those casualties are analyzed. The Top 10 Process list includes title, discussion, recommended action, responsibility for action, resources which require the amount and the source of funding to be identified, and comments from the Maintenance and Logistics Command and Engineering Logistics Command.
The following steps comprise the Top 10 Process:
Type Desk reviews CERs and CASREP data and compiles the preliminary Top 10 list
MLCPAC reviews, approves, and prioritizes the Top 10 list and develops a top five list
Type Desk Commander develops either a WOW request, Engineering Change Request, or Planned Maintenance System change depending on the nature of the problem
MLCPAC develops resource proposals
Naval Engineering Maintenance Logistics Working Group reviews the WOW and resource proposals
In 2001, MLCPAC started the development of Top 5 Human Performance Issues. In addition, Top 10 and Top 5 prioritizations are being tied with WOW. A new standardized action plan is also under development which will include Reliability Centered Maintenance type review of each item as well as specific action items. Currently, Equipment Based Support Reviews are being conducted which include the manufacturer’s technical representative and the best and brightest Coast Guard experts of the equipment under review. Maintenance policies, root causes of the problems, and improvement options will be discussed. In 2002, four Equipment Based Support Reviews will be conducted for davits, oily water separators, reverse osmosis units, and air conditioning and refrigeration units. The Top 10 Process resulted in the installation of incinerators on cutters in response to environmental concerns for plastic waste disposal. MLCPAC’s Top 10 Process is an objective way of identifying and prioritizing top maintenance problems and supporting the prioritization of various improvement projects competing for various funds.
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