Original Date: 05/19/1992
Revision Date: 01/18/2007
Information : Supplier Improvement Program
CONAX Florida Corporation has a highly effective supplier improvement, education, and awareness program. The company established a Supplier Service Group in 1988 to initiate two-way communication, develop a supplier/CONAX Florida Corporation team concept, and improve supplier performance. This group, which assists CONAX Florida Corporation suppliers in consistently meeting quality requirements, revised its format for supplier surveys and audits to provide positive feedback and the capability to lend assistance when necessary. The group categorized suppliers by location and product/process type and developed a supplier rating system which issues monthly ratings to all suppliers based on defects, process controls, and delivery. The supplier service program has significantly improved communication on problems and corrective action and has enhanced product/process design integrity during planning stages by involving suppliers.
Efforts to continually help suppliers improve include a rigorous qualification process for new suppliers. CONAX Florida Corporation also conducts extensive training programs for suppliers and directs Supplier Awareness Seminars for machine shops and special process suppliers. Training sessions include Statistical Process Control (SPC), CONAX Florida Corporation requirements, and military specifications. The company has developed a special course on SPC for short production runs which is offered to suppliers. CONAX Florida Corporation also performs a Pareto analysis of all supplier non-conformance. In addition, recognition and awards for "A"-rated performance are provided.
These efforts have produced exceptional cost savings by reducing or eliminating scrap, rework, and defects as well as by developing "A" rated suppliers and potential ship-to-stock suppliers. CONAX Florida Corporation supplier improvement initiatives have raised the number of "A" rated suppliers from 73% in 1987 to over a current 96% (see graphic). Over 10% have been certified ship-to-stock.
Results of Supplier Rating Program
For more information see the
Point of Contact for this survey.