Original Date: 06/26/1995
Revision Date: 01/18/2007

Developing and maintaining open communication between management, staff, and employees of Dayton Parts, Inc. (DPI) has contributed significantly to its success. The company wants employees to be aware of what is happening in the corporation and how changing events will affect them. In an effort to ensure that all personnel are aware of these events and have the opportunity to provide inputs to them, DPI has instituted several communications tools. The goal of this effort is to ensure that DPI maintains a well-informed work force and uses its most valuable asset -- its personnel -- wisely.

Some communication tools used by DPI include bi-weekly newsletters that are mailed to the employee’s home; monthly meetings with the company president’s birthday club; monthly supervisor-department meetings; monthly employee relations committee meetings; monthly safety committee meetings; quarterly business review meetings with all employees; an open-door policy; regular bulletin board notice; and an active management on the production floor.

The relationships between management and employees through this open communication allow DPI management to openly discuss business and the employee effect such as reducing accidents and workers compensation cost, reducing health care costs, and avoiding reactionary decisions by management and personnel.

For more information see the Point of Contact for this survey.