Original Date: 10/04/1993
Revision Date: 01/18/2007
Information : Work Environment
A unique video delivery training method has been implemented at Hamilton Standard Electronic Manufacturing Center (HSEMC) to teach process control. This method allows training to be conducted in a timely and cost effective manner, and is flexible as to the type and amount of training for each associate.
Hamilton Standard has developed a process control strategy that is based on training associates to enable them to implement better process control. This training consists of three parts: continuous flow manufacturing (CFM), which consists of cycle time reduction and reduction in lead time and rework; statistical process control (SPC) applied to key processes; and process management training that contain several unique and beneficial factors.
Training is conducted using a just-in-time application of video modules. Because training often precedes implementation, many important points are forgotten. Video module training allows the material to be viewed just prior to implementation. Also, the videos can be used as a refresher course to help solidify key points after they have been applied. These videos are specific to the Farmington facility's products and processes, manufactured by local associates. Workbooks that accompany the videos give associates a hard copy of the presentation to which they can refer in the future.
A valuable tool in the video delivery training method is the resource list - a list of associates trained in certain areas who can give other associates help if needed. These videos are arranged in modules to allow an associate to view only those videos required to instruct in the necessary skills. The videos can be viewed individually or by a group, thereby providing flexibility in the training schedule with no obligation for the trainer to handle multiple sessions. Hamilton Standard's program of process control implementation has been successful partly because of the video presentation modules and the resource list - important tools in teaching SPC and process management.
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