Original Date: 02/24/1997
Revision Date: 04/14/2003

The Headquarters of the U.S. Army Industrial Operations Command (IOC), located at the Rock Island Arsenal, Rock Island, Illinois is the largest major subordinate command of the Army Materiel Command (AMC). The IOC is a worldwide organization with installations and activities in 25 states and overseas. The IOC's viable industrial infrastructure is second to none in producing quality munitions and large caliber weapons as well as providing a full range of maintenance service for modern weapons. The IOC manufactures, delivers, and supports materiel throughout the world for America's service members.

The IOC provides the highest quality and most advanced weaponry that American ingenuity and technology can produce. Ensuring troops have the best materiel and services, the IOC performs total life cycle support worldwide. The IOC's facilities and highly skilled and mobile workforce can quickly and cost-effectively produce and test new weapons and ammunition products, ship materiel, sustain equipment, support materiel deployed worldwide, and demilitarize products. The IOC continually evaluates and improves its capabilities to serve customer needs.

The IOC is a flexible, responsive, and highly capable organization, performing a vital defense role through its expertise in the areas of maintenance, logistics and manufacturing; production base support; maintenance, repairs, and overhauls of today's sophisticated weapon systems and munitions; production of tomorrow's high technology systems; fabrication of hard-to-procure items; life cycle management of conventional ammunition; and maintenance of the Army's war reserve and operational project stocks required for power projection.

The IOC consists of 12 depots and activities, three arsenals, 21 ammunition plants, and a variety of other facilities. The IOC owns 39,307 buildings; 108.8 million square feet of floor space; 5,968 miles of roadways; and 2,171 miles of railroad track. Total employment is nearly 25,000 Department of Defense civilians, 400 military personnel, and 11,000 contractor employees. The BMP survey team considers the following practices to be among the best in government and industry.

TABLE OF ACRONYMS:
The following acronyms were used in this report:

For more information see the Point of Contact for this survey.