Original Date: 04/20/1998
Revision Date: 01/18/2007
Information : Quick Reaction Center & Quick Reaction Test Facility
In mid-1995, ITT Aerospace/Communications Division (A/CD) established the Quick Reaction Center (QRC) & Quick Reaction Test (QRT) Facility to improve the transition from design engineering to manufacturing engineering. Prior to the QRC & QRT Facility, the company operated the Advanced Manufacturing Engineering Laboratory with one engineer and one technician. Although it lacked specific test capabilities, the Laboratory could verify design readiness; provide internal research and development efforts; build small quantities of boards; and prove out processes.
The QRC & QRT Facility consists of 15 operators, one supervisor, and four to five manufacturing engineers on call. The staff receives cross-training in multiple procedures and operations. Typical capabilities of the Facility include reviewing engineering drawings and parts lists; performing part verification; providing test capabilities; examining special assembly instructions; identifying and documenting problems; and making suggestions for improvements. ITT A/CD also uses the QRC & QRT Facility for small production runs of boards or assemblies, rather than trying to fit them into existing manufacturing lines.
ITT A/CD’s QRC & QRT Facility has improved communications between design engineering and manufacturing engineering, and become a focal point for the Integrated Product Development (IPD) process. Other benefits include early identification of documentation issues, quicker cut-in of manufacturing improvements, reduced transition times, and elimination of small project congestion in manufacturing.
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