Original Date: 04/20/1998
Revision Date: 01/18/2007
Best Practice : Common Process Management Council
In 1995, ITT Aerospace/Communications Division (A/CD) and Defense Contract Management Command (DCMC) formed the Common Process Management Council (CPMC) as a joint contractor/customer management team. The council’s initial responsibility was to facilitate the Department of Defense’s Process Oriented Contract Administration Services (PROCAS) Initiative. Prior to the CPMC, no formal contractor/customer mechanism existed to address problems, resolve issues, or facilitate improvement initiatives.
The CPMC consists of senior management staff from ITT Aerospace/ Communications Division and government (e.g., DCMC, NASA, NSA) who meet monthly at ITT Aerospace/ Communications Division. The council provides support for the Commercialization and Acquisition Reform Initiative; charters and facilitates PROCAS teams; reviews and approves submission of Single Process Initiatives and block-change requests; assigns resources; and reviews status on process improvements. In addition, the CPMC addresses problems and resolves issues that are brought to the council. One of the process improvements overseen by the CPMC was the No-Clean, Low-Residue Soldering process. Once implemented, this process reduced volatile organic emissions and hazardous waste generation, improved cycle time, and resulted in a savings of $700,000 per year.
The CPMC provides many benefits to ITT A/CD and the government customers. Among these are improved communications between contractor and customer representatives; consensus priorities for improvement initiatives; pooled resources for working on new initiatives; and significant savings and achievements from PROCAS efforts and Single Process Initiatives.
For more information see the
Point of Contact for this survey.