Original Date: 11/13/1995
Revision Date: 01/18/2007

JLG has a number of effective programs to ensure that its products are properly operated and maintained. The objectives of these programs includes preventing injuries to people operating JLG products, preventing property damage, maximizing the utility and service life of the equipment, and reducing product liability exposure. The company has extensive customer product safety training programs for all of its products. These programs meet or exceed ANSI standards and are designed to prevent personal injuries and accidents resulting from improper operation of the products. They provide directions for proper procedures for equipment inspection, test, and operation. They also cover respective responsibilities of the manufacturer, dealers, owners, operators, lessors, lessees, and users.

Training programs at JLG are primarily train-the-trainer programs for distributors, although some on-site courses are conducted. The courses employ a hands-on approach and normally require from two to three days. Graduates are certified to teach safe operation of the equipment.

The Product Safety group publishes and updates manuals for each product family, and develops and produces product safety videos. Product Safety is also responsible for promulgating product safety bulletins and notices and investigating all accidents involving JLG products. These product safety training and related programs help keep JLG products safe to operate and maintain.

For more information see the Point of Contact for this survey.