Original Date: 04/28/1995
Revision Date: 01/18/2007
Information : Process Oriented Contract Administration Services
Process Oriented Contract Administration Services (PROCAS) is a process-oriented approach to contract administrative services, and establishes a method for continuous verifiable improvements to help ensure successful completion of contracts. This effort involves joint government-industry participation and cooperation and has been extremely effective at Lockheed Martin Electronics and Missiles (E&M). Processes at Lockheed Martin and similar ones by the Defense Logistic Agency DPRO combined to produce an effective PROCAS process. The mission statement was to improve and control processes to ultimately provide high quality products and services to their mutual customer.
PROCAS provides an excellent example of a cooperative work team that has not only streamlined processes, but has also built trust. One reason behind the PROCAS success is DPRO’s identification of critical processes for managing contracts, and the Lockheed Martin identification of critical processes for managing business. Lockheed Martin applied a Quality Function Deployment methodology to work through many of the complicated issues, including the selection process of what the PROCAS team should address and in what priority. Both DPRO and Lockheed Martin personnel believe the PROCAS method is working to improve and strengthen the contracting and verification process.
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