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Original Date: 05/08/1995
Revision Date: 01/18/2007
Information : Supplier Performance Evaluation and Rating System
McDonnell Douglas Aerospace (MDA)-St. Louis is enhancing the Supplier Performance Evaluation and Rating System (SPEARS) as part of its goal to implement world-class supplier management practices. Examples of this enhancement include continuing to reduce its "on time" delivery window and modifying the SPEARS to reflect Direct Ship supplier performance.
The SPEARS uses three metrics to evaluate and rate the suppliers -- quality, on-time delivery, and a factor MDA-St. Louis calls responsiveness. Responsiveness is a measure of hard-to-quantify factors such as response to problems, MDA-St. Louis initiatives, or rework/repair turnaround times. The system calculates and reports supplier performance using established formulas, and rates the supplier against MDA's Gold, Silver, and Bronze preferred supplier criteria. This information is provided in paper form on a quarterly basis to all suppliers. It is issued on a monthly basis for suppliers in the MDA-St. Louis Preferred Supplier Certification program. In addition, MDA-St. Louis is working with its suppliers to determine the feasibility of an on-line electronic system to allow suppliers access more detailed information on their quality performance.
For more information see the
Point of Contact for this survey.
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