Original Date: 05/08/1995
Revision Date: 01/18/2007
Information : Supplier Quality Improvement Board
The Supplier Quality Improvement Board (SQIB) is a multidisciplined management team established by McDonnell Douglas Aerospace (MDA)-St. Louis to review suppliers whose performance has declined below an acceptable level of quality, and to address concerns which require management review and corrective action (Figure 2-15). The SQIB team members include procurement and quality assurance managers and representatives of various program disciplines such as supplier management, quality assurance, engineering, procurement, quality engineering, and program management. The SQIB meetings are held to discuss supplier improvement, suspension, and disengagement issues.
There are currently five MDA-St. Louis SQIB teams that meet on a rotating schedule -- machine parts and sheet metal; castings, forgings, raw materials, and composites; purchased parts and pan stock; electro, hydraulic, mechanical, and major subs; and avionics, ground support equipment, and support equipment. Any supplier with a supplier performance measurement quality rating of less than 95% is monitored and reviewed by the SQIB. Actions that may be taken by the SQIB include increasing material inspections, initiation of material review document responsibility amendments, conducting QA system or process surveys, issuing withholds, conducting process validation assessment or hardware audits, conducting supplier conferences, or disabling QA facility approvals in the purchasing system.
Since establishing the system in 1992, the SQIB has addressed 727 Unsatisfactory Supplier Reports, of which 563 have been closed out. At any given time, roughly 164 Unsatisfactory Supplier Reports and suppliers are under the SQIB review process. To date, 136 suppliers have been disabled in the purchasing system. The SQIB has been established as an open and objective forum to ensure timely and effective corrective action and has become a sound business practice that has resulted in a higher level of customer satisfaction.
Figure 2-15. SQIB Process Diagram
For more information see the
Point of Contact for this survey.