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Original Date: 05/08/1995
Revision Date: 01/18/2007
Information : Enterprise Quality Improvement Board
The Enterprise Quality Improvement Board (EQIB) at McDonnell Douglas Aerospace (MDA)-St. Louis ensures consistency of enterprise quality improvements by identifying these initiatives and monitoring them through completion. An enterprise includes all corporate functions within an operating unit’s sphere and typically encompasses all activities in one geographical area such as MDA-St. Louis facilities. The EQIB is the operational management level quality review group within MDA-St. Louis and is comprised of program managers from all programs or business units.
The EQIB communicates and integrates performance metrics, ensures consistency in quality improvement, identifies opportunities for quality improvement, sets priorities for identification of enterprise quality efforts, selects areas for measurement and performance targets, analyzes enterprise-wide quality performance metrics, resolves enterprise- wide issues that are elevated from lower level boards, reduces defects through support of the corrective action process, and communicates quality values across all functions within MDA-St. Louis.
Quality Improvement Boards report to the EQIB (Figure 3-6) and are tasked to ensure that an effective corrective action system is functioning through all programs, product centers, and suppliers. Every program or business unit has a Quality Improvement Board, and each Quality Improvement Board has in its membership the program manager, deputy program manager, quality manager, other MDA-St. Louis members, and a representative from the government. This effort improves government and industry communications, dialogue, and performance.
The EQIB has overseen the implementation of the Problem Identification, Escalation, and Resolution (PIER) process; improving (reducing) the cost of quality standards; setting standards for corrective action cycle time; and providing consistency of Quality Improvement Board approaches through rotating monthly meetings.
This avenue for retaining and maintaining quality has the potential to be effective, and while some form of this effort has been in place at MDA for years, this particular structure is still in its early phases and demonstrating strong signs of success.
Figure 3-6. EQIB Relationship to Other Boards/Councils
For more information see the
Point of Contact for this survey.
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