Original Date: 04/01/1993
Revision Date: 01/19/2007
Information : Process Based Management
McDonnell Douglas Aerospace (MDA)-West directs overall manufacturing management through a seven- step process-based approach. Before this approach is implemented, a management team defines critical process elements and prioritizes these elements to obtain a final assessment of process performance. This approach, unlike the conventional product-based approach, complements current quality approach initiatives being implemented by the Defense Logistics Agency which stress teaming and process-based management.
Process improvement is evaluated to assess how the seven-step management approach is performing. Reports are generated on a monthly basis defining acceptable levels and general status. These reports are submitted quarterly by MDA and DPRO to help define improvement plan status and DPRO concerns.
Some of the overall benefits obtained from this process-based management include:
A one enterprise process for continuous improvement Established common objectives for MDA-West and the DPRO
A consistent means to communicate status to product customers
A focused management attention on key customer-driven processes and priorities
Assimilated Department of Defense (DoD) Total Quality Management (TQM), DPRO surveillance and MDA-West quality initiatives
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