Original Date: 07/25/2005
Revision Date: 09/12/2006
Best Practice : Mail Stop / Location Tracking
As Northrop Grumman’s Electronic Systems sites in Maryland grew in both size and number, it was determined that an effective system was needed to manage space utilization and personnel location tracking. The Facilities Division’s solution was to implement the use of Computer-Aided Facilities Management. The software used for this system has given the company complete and accurate accountability of both space and personnel.
With 4½ million square feet of floor space and 10,000 employees to manage at Northrop Grumman Electronic Systems (NGES) facilities in Maryland, creating the need for an effective system that would manage space utilization and personnel location at all the sites. With both floor space and employee location integral parts of the company’s Disaster Recovery Plan and Business Resumption Planning initiative, having a facility management system was crucial. NGES implemented the Computer-Aided Facilities Management (CAFM) system in 2001. Before NGES implemented the CAFM, the only record of an employee’s location was a mail stop that usually consisted of only the general floor location.
The CAFM system was created using an off-the-shelf software package with customizations built to the needs of NGES’ Maryland facilities. The software has given the Facilities Division complete visibility of the space being used by using a color-coded system to identify the occupancy status of each workspace. Using information collected in Space and Occupancy Surveys conducted in 2004 and 2005, each employee’s workspace is identified in the CAFM.
The Facilities Division uses the software to run key reports such as space utilization, double-desking (employees occupying two or more workspaces), personnel head count, and other benchmarking metrics. The system has also eliminated the need for the Facilities Division staff to spend excessive man-hours searching for open workspace needed for new programs, providing a quicker turnaround time to address these requests. Results of the CAFM include labor savings of more than 1,150 hours per year for the Facilities Division. Future plans for the CAFM system include its availability to all NGES Maryland employees through the company’s Intranet as well as initiatives to tie it into the Enterprise Resource Planning software.
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