Original Date: 07/25/2005
Revision Date: 09/12/2006

Northrop Grumman Electronic Systems has developed the Command Media Documentation system to centralize policies and procedures throughout all levels of the company, eliminating more than 8,500 redundant documents.

The prior documentation system at Northrop Grumman Electronic Systems (NGES) was not centralized and required that multiple sites be involved in maintaining the documentation. There were also redundancies and inconsistencies in the documentation. A schedule was developed for the flexible migration and transition of documentation to a more effective and efficient system that would eliminate the redundancies and inconsistencies in existing documentation.

NGES developed the Command Media Documentation system to describe policies and procedures at all levels of the business based on a standardized architecture system in which the process category is the foundation for numbering. A centralized computer system enables corporate, sector, division and site documents to be distributed, improving the flowdown and implementation of command policies and procedures. Process owner accountability and stakeholder review of documents are included in the process.

NGES has eliminated more than 8,500 documents and improved the currency of documentation by combining policies and procedures in its Command Media Documentation system. The system also uses the diverse legacy of Northrop Grumman to identify and implement the best practices from various portions of the company, resulting in estimated savings of $247,000 annually in information technology labor costs.

For more information see the Point of Contact for this survey.