Original Date: 10/10/2005
Revision Date: / /
Information : Total Employee Involvement
Raytheon Integrated Defense Systems has established a Total Employee Involvement process as part of its lean transformation. Optimum plant performance is achieved by assigning everyone in the workforce to customer- focused projects that are tracked to completion for credit. Total Employee Involvement empowers employees to take initiative and complete projects.
Raytheon’s Integrated Air Defense Center (IADC) facility has implemented a Total Employee Involvement (TEI) Program to maximize employee involvement in individual and group projects. Process improvements that previously took months to achieve are now achieve in a timely fashion through TEI, defined by Raytheon as “the number of employees that have completed a project.” A TEI project, which may or may not be a Six Sigma project, starts with the first three steps of the Six Sigma wheel and includes:
Visualize – reduce waste or variation; involve, align, and empower people Commit – Integrated Defense Systems (IDS) Operations sponsors any project that aligns with the list prioritized
Prioritize – Design and Manufacturing leadership empowers employees to work on projects/activities
Prior to TEI, only a group of people were engaged in improvement efforts. With a decline of ideas, data took months to gather in order to make improvement needed. Today, Raytheon Andover is demonstrating TEI in many areas. Supervisors, Cell Team Leads, and Value Stream Leads must complete a cultural project to receive credit. TEI credits are awarded for ideas and all ideas are valued equally. Each employee receives a credit based on each projects completed. Currently, 95% of Raytheon employees are engaged in Six Sigma projects and workplace organization is highly visible throughout the plant, with achievement displayed on dashboards located throughout the facility for employees to establish their priorities for project completion. Defect prevention teams have been established to identify and resolve defects in a timely fashion. The biggest enablers of TEI are the Mission Assurance program, a sense of pride, and ownership.
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