Original Date: 04/07/1997
Revision Date: 04/14/2003

The Post Restaurant and Arsenal Club Division of the Directorate of Community and Family Affairs at Rock Island Arsenal (RIA) provides food service to the base. Its mission is to provide patrons with good healthy food, and bar, catering, and vending services in a clean environment and at reasonable prices. Services are available to military personnel and their families, civilian Arsenal employees, and other individual community groups.

Its mission is accomplished by providing vending services, a retail store, snackmobile service, three cafeteria annexes, and by maintaining the largest restaurant owned by the Army. By Army mandate, these operations must be financially self supporting. Supplying food and refreshments for special and command functions such as holiday events and Armed Forces Day, using volunteers from the Arsenal, have helped meet this mandate. Revenue has also been increased by supporting community organizations such as the Boy Scouts and Red Cross while they are using base facilities.

Customer surveys show that the use of these services has a positive effect on job performance by improving productivity, attitude, and communication. The availability of this service has increased the Arsenal’s ability to recruit skilled employees and provided satisfaction with the military way of life which positively affects soldier retention.

For more information see the Point of Contact for this survey.