Original Date: 09/14/1998
Revision Date: 01/18/2007

The Supplier Liaison Information Control (SLIC) system is an automated tool for collecting critical documentation and information from Raytheon Missile Systems Company (RMSC) field engineers who reside at 17 locations across the United States. Prior to 1996, this process was done manually. Weekly reports, schedules, audit reports, and other documentation were manually filled out on paper forms, mailed to RMSC, logged in, filed, and continuously updated. This activity was augmented by daily telephone calls and faxes between the field engineers and the company to maintain status and direct changes to itineraries.

The SLIC System allows field engineers to remotely access the database at RMSC via laptop computers. The field engineers complete automated electronic forms, and transmit them via modem to the source control office at RMSC. Likewise, changes in schedules and itineraries can be made in real time based on evolving needs of the company. The data received by the source control office is already digital, which allows the information to be easily converted into trend charts and activity graphs.

By implementing the SLIC system, RMSC eliminated paper and labor costs, decreased turnaround time for processing, and gained real-time information. This application provides a strong first step for future improvements including the use of digital cameras and video teleconferencing for real-time, virtual Material Review Board Dispositions a valuable attribute in a just-in-time environment.

For more information see the Point of Contact for this survey.