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Original Date: 05/01/1992
Revision Date: 01/18/2007
Survey Summary
Texas Instruments Semiconductor Group Military Products (TI/SG/MP)is located on over 200 acres in Sherman, Texas. The Military Products division was changed to the HiRel Defense and Aerospaace division in 1998. This facility is headquarters for TI's Military Products Division that manufactures semiconductors for military applications in platforms such as the Patriot missile and HARM missile system, as well as other high technology systems. TI/SG/MP also generates software for customers to custom design their own integrated circuits.
For several years, TI/SG/MP has dedicated itself to total customer satisfaction as the means of becoming the preferred supplier of military semiconductors and other HiRel requirements. This focus on ensuring that customers are guaranteed a high-quality, highly reliable product has influenced many business facets of the company in total quality, continuous improvement, and marketing as well as technical areas. This influence was evident to the BMP survey team in the presentations and in factory floor discussions with employees. Recognizing global changes and the shift in the DOD budget, TI/SG/MP has also realigned its marketing strategy with impressive results and has expanded its ASIC capabilities.
The drive for customer satisfaction has produced a quality- conscious environment at TI/SG/MP which is enhanced by the company's strong emphasis on employee involvement. This emphasis is manifested in a loyal workforce that is continually encouraged to improve product quality through Quality Improvement Teams. The company has established many educational programs to foster employee personal and technical growth. The singular atmosphere at TI/SG/MP is, in part, due to its geographic location. Consequently, the workforce maintains an almost familial attitude and as a result of this and the management philosophy, TI/SG/MP boasts a highly productive workforce with a low employee turnover rate.
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