Original Date: 05/01/1992
Revision Date: 01/18/2007
Information : Human Resource Improvement Strategies
The Human Resources department has developed strategic efforts in communication, development, health excellence, and diversity that are interwoven with the business and quality plan.
Communication - The employees know their role in Texas Instrument/Semiconductor Group/Military Products (TI/SG/MP) business. They also are aware of business situations that impact them. For example, while conducting market research, TI/SG/MP discovered that on-site personnel were not aware of who their external customers were. After initial feedback from employees that they were very interested in the buyers of their products, a customer awareness week was conducted. An internal newsletter now carries a customer-related article in every edition. The accent on this employee awareness initiative has increased the employees' emphasis on total customer satisfaction. As another part of the communication effort, employees are encouraged to express personal views, and the department strives for all supervisors' interpersonal and skill development and management communication.
Development - The total workforce provides a sustained competitive advantage. In order to remain competitive, the department provides continual learning opportunities, education and training to meet career goals, and an assessment methodology for hiring.
Health Excellence - Every employee sustains personal physical, mental, and emotional excellence. The department provides awareness and assessment improvement programs.
Diversity - The department values diversity. TI/SG/MP attracts outstanding people by using individual and team potential. Diversity is obtained by awareness, QITs, and demographics.
A matrix Human Resources (HR) organization was developed to implement these efforts. An HR manager reports to the HR department and to the department manager. The HR department gauges itself on how well it supports the employees by an anonymous attitude survey. TI/SG/MP then compares its internal survey with the industry-wide survey which tracks elements such as pay, benefits, and training. In the latest survey, TI/SG/MP ranked above the industry standard in 18 out of 19 survey items.
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