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Original Date: 04/26/2004
Revision Date: 01/18/2007
Information : 360 Feedback Program
United Defense, L.P. Armament Systems Division Aberdeen recognized the benefits of an employee feedback system and established the 360 Feedback program. The facility recognized that feedback of employee performance skills from peers, customers, and managers helps employees identify strengths and areas for development that eventually benefit both the employee and the Company.
In 1985, United Defense, L.P. Armament Systems Division (UDLP ASD) Aberdeen established an employee feedback process that is also used as part of the annual appraisal process. UDLP ASD Aberdeen recognized that feedback from peers, customers, and managers help employees identify strengths and areas for development. The benefits of such a process led the facility to implement the 360 Feedback program for staff management positions in 2002.
The 360 Feedback program is used as a baseline to assess a number of performance skills including technical, interpersonal, effectiveness, customer satisfaction, teamwork, professional knowledge, and innovation. The major goal was to identify strengths and areas that could be enhanced. It is used for developmental purposes with summary results provided to the employee. For the shop technician, the 360 Feedback program is recognized as an opportunity to understand and improve.
Establishment of the 360 Feedback program has proven beneficial for both the employee and the Company as it facilitates personal growth, career development, and aids in composing meaningful development plans. It helps employees in giving and receiving feedback, provides performance feedback from various sources in a non-threatening environment, improves morale, and helps identify and facilitate development of high potential employees.
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