The generic goals evolve so that each goal provides
a foundation for the next. Therefore the following conclusions can be
- A managed process is a performed
- A defined process is a managed
- A quantitatively managed process is a
- An optimizing process is a
quantitatively managed process.
Thus, applied sequentially and in order, the
generic goals describe a process that is increasingly institutionalized from a
performed process to an optimizing process.
Achieving GG 1 for a process area is equivalent to
saying you achieve the specific goals of the process area.
Achieving GG 2 for a process area is equivalent to
saying you manage the performance of processes associated with the process
area. There is a policy that indicates you will perform it. There is a plan
for performing it. There are resources provided, responsibilities assigned,
training on how to perform it, selected work products from performing the
process are controlled, and so on. In other words, the process is planned and
monitored just like any project or support activity.
Achieving GG 3 for a process area assumes that an
organizational standard process exists that can be tailored to result in the
process you will use. Tailoring might result in making no changes to the
standard process. In other words, the process used and the standard process
may be identical. Using the standard process “as is” is tailoring because the
choice is made that no modification is required.
Each process area describes multiple activities,
some of which are repeatedly performed. You may need to tailor the way one of
these activities is performed to account for new capabilities or
circumstances. For example, you may have a standard for developing or
obtaining organizational training that does not consider web-based training.
When preparing to develop or obtain a web-based course, you may need to tailor
the standard process to account for the particular challenges and benefits of
Achieving GG 4 or GG 5 for a process area is
conceptually feasible but may not be economical except, perhaps, in situations
where the product domain has become stable for an extended period or in
situations in which the process area or domain is a critical business