Communicate results of measurement and analysis
activities to all relevant stakeholders.
The results of the measurement and analysis
process are communicated to relevant stakeholders in a timely and usable
fashion to support decision making and assist in taking corrective
Relevant stakeholders include intended users,
sponsors, data analysts, and data providers.
- Delivered reports and related analysis
- Contextual information or guidance to help
interpret analysis results
- Keep relevant stakeholders informed of
measurement results in a timely manner.
Measurement results are communicated in time to be
used for their intended purposes. Reports are unlikely to be used if
they are distributed with little effort to follow up with those who need
to know the results.
the extent possible and as part of the normal way they do business,
users of measurement results are kept personally involved in setting
objectives and deciding on plans of action for measurement and analysis.
Users are regularly kept informed of progress and interim
Monitoring and Control process area for more information about
conducting progress reviews.
- Assist relevant stakeholders in
Results are communicated in a clear and concise
manner appropriate to relevant stakeholders. Results are understandable,
easily interpretable, and clearly tied to identified information needs
data analyzed are often not self evident to practitioners who are not
measurement experts. The communication of results should be clear about
- How and why base and
derived measures were specified
- How data were
- How to interpret results
based on the data analysis methods used
- How results address
|Examples of actions taken to help
others to understand results include the following:
- Discussing the results with
- Providing background and
explanation in a memo
- Briefing users on
- Providing training on the
appropriate use and understanding of measurement