(Certified Best Practice by BMPCOE)
Hamilton Standard Electronic Manufacturing Center - Farmington, CT
With knowledge that 75% of the required workforce in the year 2000 is already in place, HSEMC is developing an environment for associates to develop their capabilities. Thus a key factor in reducing cost to the customer.
In the 1990s, the Hamilton Standard Electronic
Manufacturing Center focuses on people, values, and their continued
development as the most important force in the company. HSEMC's drive to
enhance the culture and value system encompasses 10 major focal points (Figure
3-2). These principles include customer satisfaction (everyone is a shareholder); environmental (more can always be done); training to continually upgrade associate skills; diversity (every person is valued); career development to provide incentive, assistance, and support to facilitate individual development; ethics (winning with integrity intact); health and safety (the well being of the associates enhance the well being of the business) open and participative communication empowerment (responsibility and authority to determine ho a task is to be done is delegated to the associates performing the task) and community involvement (each associate is a viable, contributing member of society).
This is a system of processes. Hamilton Standard realizes that communicating change is difficult , implementing change is more difficult , and that all walls must come down. Supportive management and ethics application are also critical factors. They cultivate change agents, and assume a solid and fundamental consistency of purpose. The company understands that to survive in the valuedriven market of the 1990s, change is essential.