||PBSA: Performance Based Services Acquisition
Performance-Based Services Acquisition (PBSA) involves
acquisition strategies, methods, and techniques that describe and communicate
measurable outcomes rather than direct performance processes. It is structured
around defining a service requirement in terms of performance objectives and
providing contractors the latitude to determine how to meet those objectives.
Simply put, it is a method for acquiring what is required and placing the responsibility for how it is accomplished on the contractor.
To be considered performance-based, an acquisition should
contain, at a minimum, the following elements:
Statement — The Performance Work
Statement describes the requirement in terms of measurable outcomes rather
than by means of prescriptive methods.
Performance Standards — To
determine whether performance outcomes have been met, measurable performance
standards define what is considered acceptable performance.
— Remedies are procedures that
address how to manage performance that does not meet performance standards.
While not mandatory, incentives
should be used, where
appropriate, to encourage performance that will exceed performance
standards. Remedies and incentives complement each other.
Assessment Plan — This plan
describes how contractor performance will be measured and assessed against
performance standards. (Quality Assurance Plan or Quality Assurance