This element refers to methods for managing both the development of the
product and program personnel. These include quality assurance, configuration
management, staff development with respect to program needs, and maintaining
communication about program status and need.
The monitoring includes the activities of obtaining and acting upon status
reports, allocating status information to the appropriate program
organizations, and maintaining and using progress metrics.
b) Personnel Management
Personnel management refers to selection and training of program members
and ensuring that they: take part in planning and customer interaction for
their areas of responsibility; work according to plan; receive the help they
need or ask for to carry out their responsibilities.
c) Quality Assurance
The quality assurance attribute refers to the procedures instituted for
ensuring both that contractual processes and standards are implemented
properly for all program activities, and that the quality assurance function
is adequately staffed to perform their duties.
d) Configuration Management
The configuration management (CM) attribute addresses both staffing and
tools for the CM function as well as the complexity of the required CM process
with respect to such factors as multiple development and installation sites
and product coordination with existing, possibly changing,