||The Strategic Planning
the preplanning and assessment activities are complete, the team is ready to
begin to develop the initial strategic plan. This section explains the plan's
essential elements and how they can be developed. It also provides some ADVICE, CAUTIONs, and TOOLs for the conduct of a strategic planning off-site.
Conducting the off-site is a challenge for the leader,
the TQL coordinator, and the facilitator. The leader has committed the
organization to an expensive investment of time and money and may be anxious
about the outputs and the outcomes, especially if this is the leader's first
experience with strategic planning or first association with the facilitator.
The facilitator can help the leader (and the team) be more comfortable with the
process by explaining the process as they work through it and by checking with
the leader, off line, to ensure that things are going well.
Since the facilitator is "on stage," it
is critical that the TQL coordinator be responsible for all administrative
and logistics activities. It is too difficult to facilitate the process and be called away, for example,
to deal with hotel staff about the arrangements for lunch or the temperature in
During the next 3 days, the facilitator will probably want to alternate
between some mini-educational sessions and the actual facilitated exercises
used to develop the strategic planning products. How much education the team
needs will be determined by the facilitator, based on the information derived
from the interview process.
The previous section presented a proposed agenda. While
the times are approximate, the activities listed provide a guide of what needs
to be accomplished and in what general order.
So, let's get started . .